Whether you’re new to private-independent schools or are taking on a position in the Development Office for the first time, it can be difficult to know where to start. Your job is to "sell" your school to people who have the means to support it. To do this effectively, you must know your school inside and out, including its mission, its people, and how it transforms the lives of its graduates. You must be able to speak with conviction about your school. Your deep knowledge and passion speaks volumes to potential donors.

Open houses show your school in action. Prospective families can see your campus, ask questions, and assess why your school might be a good fit for their children. Open houses are also a great way to give families information about your school that makes the most sense for them. Examples include if a child is particularly interested in a specific sports team or if they require assistance or support in a specific area.

It’s inevitable that you’ll be called into meetings with unhappy parents or guardians from time to time. Since parents pay tuition for their child to attend your school, some can feel that they can make demands on teachers, administrators, and the curriculum itself. If they don’t feel they’re getting their way, they may call for a meeting with you.

You can’t imagine how your staff would complete various tasks without the support of your trusted volunteers. However, some of them are performing potentially dangerous work. As a Trustee, you and your fellow Board members should make sure the school has a policy concerning volunteers and their work on your campus.

Parent-teacher conferences are often a cornerstone of schools’ parent communication strategies. Parents and teachers come together to discuss each student’s progress, identity areas that may need attention, and help families feel that their children are getting the best education possible. But there is another format for conferences that your school might consider. Student-led conferences are growing in popularity.

The Board President is the person responsible for conducting Board meetings. Often, however, the President is torn between the desire to express personal views on an issue and the need to generate and moderate discussion in an unbiased manner.

May is probably a busy time in your school as end-of-year activities ramp up, students prepare for summer break, and the academic leaders work together to solidify plans and processes for the following school year. Part of those plans may mean hiring new Division Heads or other academic leaders to join your team. It’s then up to you and your fellow administrators to help these new faces transition into your culture, learn and uphold your school’s mission, and become part of your community.

Human resources practices that aren’t compliant with the law can be a source of risk for many private-independent schools. When it comes to managing new hires and current employees, these risks are often related to different forms of discrimination.

Risk management must be an intentional process for the Business Office. It must be as much a part of your workflow as managing finances or facilities. A primary way to protect your school from risk is through insurance policies. As the office primarily responsible for selecting and buying insurance, how can you confirm that your policy truly transfers risk and provides the protection you’ve paid for?

Despite how pervasive technology has become, you probably have more than a few faculty members who are reluctant to incorporate new technology into the classroom. This can be problematic for many reasons. It’s the responsibility of educators and administrators to best prepare students for a quickly changing job market, starting with the intersection of technology and education.