

Leadership
Roxanne S. Higgins
ISM President, Scheduling Department Head, and Senior Executive Consultant
rhiggins@isminc.com
Chip Cresswell
CFO | COO
ccresswell@isminc.com
Vicki Lynch
Executive Director of Information Technology
vlynch@isminc.com
Kate Auger-Campbell
Executive Director of Sales & Marketing
kauger-campbell@isminc.com
ISM Ed Tech: FAST, ScheduLogic, and Surveys
Rachel Savage
Education Technology Director of Products
rachel@isminc.com
ISM Insurance
Alicia Clingan
Director of Account Management
alicia@isminc.com
Consultants
Penny Abrahams, IAP-L
Senior Consultant, Advancement Department Head, and Advancement Academy Convener
penny@isminc.com
Barbara Beachley
Senior Consultant
bbeachley@isminc.com
Casey Bell
Consultant
casey@isminc.com
Toni Boyd
Adjunct Consultant
toni@isminc.com
Michael Christopher, IAP-L
Consultant
michael.christopher@isminc.com
Mike Gwaltney
Consultant, Academic Leadership Department Head, and Director of Online Learning
mike@isminc.com
Roxanne S. Higgins
ISM President, Scheduling Department Head, and Senior Executive Consultant
rhiggins@isminc.com
Phil Higginson
Consultant
phil@isminc.com
Terry L. Moore, BCP-E
Senior Executive Consultant, I&P Editor in Chief, and Governance and Finance Department Head
tmoore@isminc.com
Polly Parker
Consultant and Executive Coach
pparker@isminc.com
Shannan Schuster, Ed.D.
Consultant and Executive Coach
shannan@isminc.com
Bryan Smyth, Ph.D.
Senior Consultant and Director of Research
bsmyth@isminc.com
Herb Soles, CFRE, IAP-L
Consultant
hsoles@isminc.com
Andrew Taylor, Ed.D.
Consultant
andrew@isminc.com
Scott Wilson
Executive Leadership Department Head and Executive Coach
scott.wilson@isminc.com